Privacy Policy

Privacy Policy

Last updated: [20.02.2026]

This Privacy Policy describes how [Zennest] (“we”, “us”, “our”) collects, uses, and shares your personal information when you visit or make a purchase from [www.Zennest.Life].

Who we are (Data Controller)
Benja Gruppe
Steilshooper Straße 72
22309 Hamburg, Germany
Email: Bozorg@benja-gruppe.de
Phone / WhatsApp: +49 1522 6004101

Information we collect
When you visit our site, we may collect:
• Device information (IP address, browser type, time zone, cookies)
• Order information (name, billing/shipping address, payment confirmation, email, phone)
• Customer support information (messages you send to us)

How we use your information
We use your information to:
• Process payments and fulfill orders
• Provide shipping updates and customer support
• Screen orders for risk/fraud
• Improve our website and customer experience
• Send marketing emails (only if you opt in, and you can opt out anytime)

Sharing your information
We share personal information with service providers only as needed to run our business, for example:
• Shopify (our ecommerce platform)
• Payment processors
• Shipping and logistics providers (including fulfillment services used to deliver your order; some orders may be fulfilled via Amazon Multi-Channel Fulfillment)
• Analytics and advertising partners (e.g., Google) where enabled

We do not sell your personal information.

Cookies
We use cookies to power site features, analytics, and (if enabled) advertising. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

International transfers
We are based in Germany, and we may use service providers in other countries. Where required, we rely on appropriate safeguards for international data transfers.

Data retention
We keep order information for our records unless and until you ask us to delete it, where legally permissible.

Your rights
Depending on your location (e.g., EU/EEA/UK), you may have rights to:
• Access your personal information
• Correct inaccurate information
• Request deletion
• Object to certain processing
• Data portability

To exercise your rights, contact: Bozorg@benja-gruppe.de

Security
We take reasonable steps to protect your information. However, no method of transmission over the Internet is 100% secure.

Changes
We may update this policy from time to time to reflect changes to our practices or for legal reasons.

Contact
Bozorg@benja-gruppe.de
+49 1522 6004101 (Phone/WhatsApp)