Shipping policy
Shipping Policy (United States)
Last updated: [DATE]
Shipping regions
We currently ship to customers in the United States. [Add other countries if applicable.]
Where we ship from
Although our administrative office is located in Hamburg, Germany, we ship U.S. orders from multiple U.S. inventory locations to ensure fast delivery.
Fulfillment partner
Some orders are fulfilled using Amazon’s Multi-Channel Fulfillment (MCF) service. Your parcel may arrive in Amazon packaging or show Amazon logistics details. This is normal.
Processing time
• Orders are typically processed within 1–2 business days (excluding weekends/holidays).
• During peak periods, processing may take up to [X] business days.
Delivery time (United States)
Estimated delivery time after dispatch:
• Standard shipping: 2–5 business days
• Extended/remote areas: 5–8 business days
Note: These are estimates and can vary due to carrier delays, weather, and peak-season volume.
Shipping costs
Shipping costs are calculated at checkout based on your location and order size/weight. Any available free-shipping thresholds will be shown at checkout.
Order tracking
When your order ships, you’ll receive a shipping confirmation email with tracking information (when available).
Address accuracy
Please double-check your address at checkout. If a package is returned due to an incorrect or incomplete address, we may need to charge a reshipment fee or refund the order minus any shipping/handling costs.
P.O. Boxes / APO / FPO
[Choose one and keep it true:]
• We do not ship to P.O. Boxes / APO / FPO at this time.
OR
• We can ship to P.O. Boxes / APO / FPO; delivery times may be longer.
Taxes
Sales tax (if applicable) is calculated at checkout based on your shipping address and local regulations.
Questions?
Email: info@zennest.fitness
Phone / WhatsApp: +49 1522 6004101